Privacy Policy

EZ Tech Solutions, Inc. is a managed IT services company located at 16 W 32nd Street, Suite 802, New York, NY 10001. We are the party responsible for the personal information collected through this website and in the course of providing our services.

If you have any questions about this policy or how we handle your information, you can reach us using the details in the “How to contact us” section below.

We only collect information that we need in order to respond to you and deliver our services. This includes:

• Information you give us directly. When you complete our contact form or communicate with us, we collect your name, business or personal email address, company name, telephone number, the contents of your message, and — where you provide it — your consent to receive SMS text messages.
• Service and support information. If you become a client, we may collect information necessary to provide managed IT services, such as account contacts, billing details, and technical information about the systems we support under our engagement with you.
• Information collected automatically. Like most websites, our hosting provider may automatically log limited technical information such as your IP address, browser type, device information, and the pages you view. This is used to keep the site secure and functioning correctly.

Personally Identifiable Information (PII) means information that can be used to identify you as an individual, such as your name, email address, and phone number.

We use the information we collect only for legitimate business purposes, including to:

• Respond to your inquiries and provide the information or quote you requested;
• Schedule and conduct site assessments, appointments, and service work;
• Provide, maintain, and support the IT services you have engaged us for;
• Send you service-related communications, such as appointment confirmations, service updates, and — if you have opted in — SMS text messages about your inquiry or account;
• Process billing and maintain business records;
• Protect the security and integrity of our website and systems, and comply with our legal obligations.

We do not, and will not, sell, rent, or share your Personally Identifiable Information with third parties for their own marketing purposes. Your name, email address, phone number, and other personal details are never provided to advertisers, data brokers, or other companies to market their products or services to you.

In particular, information you provide when consenting to SMS text messages — including your phone number and your consent itself — is never shared with or sold to third parties or affiliates for marketing purposes.

We limit disclosure of your information. We may share it only in the following circumstances, and never for third-party marketing:

• Service providers. With trusted vendors who perform services on our behalf — such as website hosting, form processing, and communications delivery — strictly so they can perform those services for us. These providers are bound to protect your information and may not use it for their own purposes.
• Legal and safety reasons. When required by law, subpoena, or other legal process, or when necessary to protect the rights, property, or safety of EZ Tech Solutions, our clients, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will require the recipient to honor the commitments in this policy.

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. These measures include restricting access to personal information to staff who need it, using reputable hosting and infrastructure providers, and applying security practices consistent with our work as an IT services provider.

No method of transmission over the internet or electronic storage is completely secure, so while we work hard to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, accounting, and reporting obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Our website uses only the cookies and similar technologies necessary for the site to function and remain secure. We do not use your browsing activity on our site to build advertising profiles or to sell your data to advertisers. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

You have control over your information. You may:

• Access, correct, or delete the personal information we hold about you by contacting us;
• Opt out of SMS messages at any time by replying STOP to any text message from us. Reply HELP for assistance. See our Terms & Conditions for full SMS terms;
• Unsubscribe from other communications by following the instructions in the message or contacting us directly.

Depending on where you live, you may have additional rights under applicable privacy laws. We will honor those rights as required by law.

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have questions, requests, or concerns about this Privacy Policy or your personal information, please contact us:

• EZ Tech Solutions, Inc.
• 16 W 32nd Street, Suite 802, New York, NY 10001
• Email: [email protected]
• Or use the contact form on our website.