Serving Midtown Manhattan since 2001

Your IT department,
on retainer.

Networks, security, and a helpdesk that actually answers — managed end to end for Manhattan firms, so technology quietly stays out of your way.

What we run

One contract, six disciplines

Most clients start with helpdesk and network support, then add security and cloud services once the fundamentals are stable.

Managed IT Support

Around-the-clock monitoring and a live helpdesk that answers in under four rings, not a ticket queue that answers in four days.

Network & Infrastructure

Switches, firewalls, and Wi-Fi tuned for the floor plan you actually have at 16 W 32nd, not a generic template.

Cybersecurity & Compliance

Endpoint protection, phishing simulations, and audit-ready documentation for firms that answer to regulators or insurers.

Cloud & Backup

Migrations off aging on-prem servers, with backups tested quarterly instead of assumed to work.

Structured Cabling

Clean, labeled runs for new builds and office moves across Midtown high-rises.

vCIO & Budgeting

A quarterly technology roadmap tied to a real budget line, reviewed with your leadership team.

How onboarding works

From first walkthrough to a fully monitored network

01

Site walkthrough

An engineer visits your suite, inventories every device, and flags what is one failure away from an outage.

02

Fixed-fee proposal

A single monthly number covering support, monitoring, and patching. No surprise line items at renewal.

03

Cutover in days

Monitoring agents deployed and the helpdesk live before your current contract even lapses.

04

Monthly review

A short call covering tickets closed, patches applied, and what is coming up on the roadmap.

Remote support

Start a support session

Already on a call with our helpdesk? Launch the ScreenConnect portal so an engineer can connect to your machine and take it from here.

https://fdc.screenconnect.com
Open the support portal

Opens in a new tab. Have your session code ready — the engineer on the call will read it to you.

“Our old provider took three days to return a call. EZ Tech had someone on-site at 802 within the hour our server closet flooded.”
Marguerite Osei — Office Manager, Calloway & Finch LLP
Get in touch

Tell us what's breaking

Email a few details about your current setup and a senior engineer will follow up within one business day.

Email [email protected]
EZ Tech Solutions, Inc.
16 W 32nd Street, Suite 802
New York, NY 10001
Mon–Fri, 8:00–18:00 ET